Hello, I’ve heard that CRMs can help with upselling and cross-selling, but I’m not sure how this works in an e-commerce environment like Magento. Does anyone have experience setting up these types of campaigns through a CRM? I’d love to know if it’s worth the effort and what kind of results I can expect.
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Upselling and cross-selling campaigns can drive revenue significantly when done right. Using a CRM integrated with Magento, combined with tools like Amasty for magento order statuses , can streamline this process. Automated recommendations based on purchase history or behavior make the process efficient and effective, resulting in a noticeable increase in your average order value over time.